Europoly Return & Refund Policy

Last Updated: 07/09/2025

✅ We Will Refund/Return Your Order If:

  • The product wasn't delivered within the promised time
  • The product isn't in good condition
  • The product isn't what we promised
  • You don't like it (within 14 days of delivery)
  • The product never arrived
  • Manufacturing defects affecting more than 5% of bills
  • Incorrect denomination or currency sent
  • Packaging was damaged during shipping

❌ We Won't Refund/Return If:

  • The product has minor printing errors (1-2 bills)
  • The delivery was late due to your provided address being incorrect
  • The delivery was late due to customs delays (for international orders)
  • The product was damaged after delivery due to improper handling
  • You used the product for illegal purposes
  • More than 14 days have passed since delivery
  • You cannot provide proof of purchase

📋 How to Request a Refund/Return

  1. Email us at support@primeuro.com within 14 days of delivery
  2. Include your order number and clear photos of any issues
  3. Describe the problem in detail
  4. For returns, we'll provide a shipping address (you cover return shipping unless it's our mistake)
  5. Refunds are processed within 5 business days after we confirm the issue
  6. Original payment method will be credited

⚡ Fast-Track Refunds

For these issues, we offer instant refunds without requiring returns:

  • Package never arrived (after 10 business days)
  • Completely wrong product sent
  • Severe manufacturing defects (over 20% of bills affected)

How Our Premium Notes Are Made

🏭 Our Manufacturing Process

Every Europoly note goes through a meticulous 8-step production process to ensure the highest quality prop money available.

1
Design & Digital Preparation
High-resolution scanning of authentic Euro notes, followed by digital modification to ensure realistic appearance.
2
Premium Paper Selection
We use 90gsm cotton-blend paper that mimics the feel and texture of real currency.
3
Professional Printing
Industrial-grade offset printing with specialized inks that provide vibrant colors and sharp details visible under normal lighting.
4
Texture Application
Each note receives a specialized coating that creates the distinctive feel of currency while adding durability for repeated use.
5
Precision Cutting
Computer-controlled cutting ensures each note is exactly the right size (127mm × 67mm for â‚Ŧ10, scaling appropriately for higher denominations).
6
Quality Inspection
Every single note is manually inspected for print quality, color accuracy, and proper dimensions before packaging.
7
Aging Process
Notes undergo a controlled aging process to remove the "fresh print" appearance and achieve a more authentic, circulated look.
8
Secure Packaging
Notes are bundled in realistic bank straps and packaged in discrete, protective packaging for safe delivery.

🔍 Technical Specifications

📏 Dimensions & Weight

  • â‚Ŧ10 Notes: 127mm × 67mm, 0.11mm thickness
  • â‚Ŧ20 Notes: 133mm × 72mm, 0.11mm thickness
  • â‚Ŧ50 Notes: 140mm × 77mm, 0.11mm thickness

🎨 Visual Features

  • Color Accuracy: 100% match to authentic Euro colors
  • Print Resolution: 300+ DPI for crisp details
  • Security Features: Visible watermarks, microprinting, color-changing elements
  • Serial Numbers: Unique sequential numbering on each note

📋 Material Composition

  • Paper Base: 75% cotton, 25% linen blend
  • Weight: 90gsm
  • Durability: Tear-resistant, water-resistant coating
  • Feel: Crisp texture matching real Euro notes
đŸ”Ŧ
Laboratory Tested
Each batch undergoes rigorous quality testing to ensure consistency and durability.